Our policies

All customer cash tips and service charges are kept by restaurant employees in full.

All tips and service charge payments collected by the company, whether by credit card, debit card, or payment via our digital platforms (collectively referred to as “tronc”) are distributed in full to our employees without deduction.

All employees have an opportunity to vote anonymously on how they wish tronc to be distributed in their brand. Any tronc payment is paid in addition to National Minimum Wage and National Living Wage. We do not charge any administration fees or make any other company deductions.

Any tips paid in cash are retained by the individual waiter and do not form part of the tronc. It is the responsibility of those receiving cash tips to declare the income for tax purposes to HM Revenue & Customs. The company does not participate in any aspect of cash tips.

The Big Table Group Limited is fully compliant with the Employment (Allocation of Tips) Act 2023. A copy of the Tronc Policy and current distribution rules is made available to all employees on their first day of employment. This is reviewed on an annual basis.

Our employees also benefit from 50% Employee Discount across all The Big Table Group Brands on food and drink, Team Meals whilst on duty, savings on 100's of retailers and activities through our Employee Advantages Scheme, along with numerous incentives for our teams to get involved in.

Afternoon tea is a minimum of 2 people. Prices are per person.

Bottomless upgrade:
This offer must be pre-booked, everyone on the table must upgrade. Booking allows for 90 minutes of bottomless prosecco or soft drinks. We reserve the right to amend or end this offer at our discretion. We reserve the right to refuse to serve alcohol to any person clearly intoxicated. The offer is only valid in conjunction with the afternoon tea.

Our policy is that only guests who can prove they are 18 & above can be served alcohol for their own consumption. Due to the nature of this package we are unable to accommodate under 18’s in the party, even for soft drinks. Not available at Cafe Rouge Center Parcs or on delivery. Photography used is indicative and may not show the current menu dishes.

TERMS & CONDITIONS
Rules of the House: Drinking to excess won’t be permitted & we reserve the right to cease serving at any time. Participants are required to drink responsibly at all times (www.drinkaware.co.uk). Bottomless bookings are 90min slots which start at the time of your booking. Your slot will not be extended for late arrivals. Our policy is that only guests who can prove they are 18 & above can be served alcohol for their own consumption and due to the nature of this package all members of the party muct be over 18. Bottomless upgrade is available for pre-booking only & availability times may vary by restaurant location. The prosecco and soft drinks are only available during this time. We will only top up drinks that are finished at our discretion. Offer also available with soft drinks- if you or a member of your party will not be drinking alcohol please let us know when you book. Price is per person & drinks cannot be shared. All party members must upgrade.